ve long held the perception that overseas i
South Africans ha ve long held the perception that overseas i s better, when it comes to goods, services, even qualifications. This, along with the attractive pricing structures offered by destinations such as India, led to a trend of outsourcing to global companies or offshoring services to foreign destinations. However, recently this trend has begun find to reverse, and companies are once again bringing their outsourced services back to local shores. The reality is that South Africa has a unique culture, both in terms of personality and of doing business, which no foreign provider can fully understand. This, along with other factors, has lead organisations to once again seek local outsource partners, particularly for critical IT services. The main reason that companies look at outsourcing options has always been cost, augmented by a need to access speci house alised skills. With the ongoing economic crisis and a definite skills shortage in South Africa, outsourcing has be